Zagrebačka Banka Visa Classic provides a secure and flexible way to manage payments in Croatia.
Ordering it online is fast and eliminates the need for branch visits.
This guide explains the application process, eligibility requirements, and what to expect after submission.
About Zagrebačka Banka
Zagrebačka Banka, a leading Croatian bank since 1914, is known for reliability and innovation.
The bank offers various services, including personal and business banking, loans, and investment solutions.
Its credit card lineup, including the Zagrebačka Banka Visa Classic, provides secure and convenient payment options for everyday transactions.
Key Features of the Zagrebačka Banka Visa Classic
The card offers essential features designed for secure and flexible spending.
It provides convenient payment options, fraud protection, and additional banking benefits. Below are the key features of this credit card:
- Flexible credit limit based on financial profile
- Contactless payments for quick and secure transactions
- Online banking and mobile app access for easy account management
- Fraud protection and security features for safe usage
- Global acceptance for purchases and withdrawals worldwide
- Interest-free period on purchases if the balance is paid in full
- Option to set up automatic payments for convenience
- Customer support for assistance with transactions and card-related inquiries
Interest Rates and Fees
The card comes with specific interest rates and fees applicable in Croatia. Below is a breakdown of the key charges:
- Annual interest rate: 6.95% per annum
- Effective interest rate: 7.19% (for a revolving loan of €700)
- Total repayment amount: €775.16 over 36 installments
- Monthly installment range: €19.55 to €23.58
- Installment fee (for 2-3 payments): €1.32 per installment (no interest charged)
These rates may change, so it is recommended that you check with Zagrebačka Banka or visit their official website for the latest details.
Eligibility Requirements
Zagrebačka Banka Visa Classic has specific eligibility requirements to ensure applicants meet financial and legal criteria.
Meeting these conditions increases the chances of approval for the credit card. Below are the key requirements:
- A resident of Croatia
- Minimum age requirement (typically 18 years or older)
- Proof of stable income or employment
- Valid identification document (passport or national ID)
- Croatian tax number (OIB)
- Satisfactory credit history and financial standing
- Completed online application form with accurate details
- Additional documentation based on the bank’s assessment

Step-by-Step Guide to Ordering the Visa Classic Online
Ordering the Zagrebačka Banka Visa Classic online is a straightforward process that saves time and avoids branch visits.
The application requires a few essential steps, including filling out a form, submitting documents, and waiting for approval.
Follow this step-by-step guide to complete the process:
- Visit the Official Website – Go to Zagrebačka Banka’s website and navigate to the credit card section.
- Select Visa Classic – Click the Zagrebačka Banka Visa Classic option to begin the application.
- Fill Out the Application Form – Enter personal, financial, and contact details.
- Upload Required Documents – Provide identification, proof of income, and other necessary paperwork.
- Review and Submit – Double-check the information for accuracy and submit the application.
- Wait for Processing – The bank reviews the application and may request additional details.
- Receive Approval Notification – The bank will inform you about the next steps if approved.
- Card Delivery – The Visa Classic card is sent to the registered address or made available for pickup.
- Activate the Card – Follow the instructions to activate it through online banking, phone, or ATM.
- Start Using the Card – Set a PIN, enable security features, and begin transactions.
Approval Process and Card Delivery
The approval process involves reviewing the application, verifying documents, and assessing financial eligibility.
Once approved, the card is issued and delivered through the bank’s designated channels. Below are the steps in the approval and delivery process:
- Application Review – The bank evaluates the submitted form and documents.
- Credit and Financial Assessment – A credit check and income verification determine eligibility.
- Additional Verification (if needed) – The bank may request extra documents or clarification.
- Approval Notification – If approved, the applicant receives confirmation via email or phone.
- Card Issuance – The Visa Classic is processed and prepared for delivery.
- Delivery or Pickup – The card is either mailed to the registered address or made available for branch pickup.
- Activation Required – The card must be activated through online banking, ATM, or phone before use.
How to Activate and Start Using the Card
Activating the card is a necessary step before making transactions.
The process is simple and can be completed through various banking channels. Follow these steps to activate and start using the card:
- Online Banking Activation – Log in to Zagrebačka Banka’s online banking platform and follow the activation instructions.
- ATM Activation – Insert the card into a Zagrebačka Banka ATM, enter the PIN, and complete a transaction.
- Phone Activation – Call customer support at 01 3773 333 to verify and activate the card.
- Set Up a PIN – If not pre-assigned, choose a secure PIN during activation.
- Enable Security Features – Activate notifications, transaction limits, and contactless payment settings through the mobile app or online banking.
- Start Using the Card – Make purchases, withdraw cash, and manage the card through digital banking services.
Rewards and Cashback Opportunities
Zagrebačka Banka Visa Classic offers rewards and cashback opportunities through the MultiPlusCard Loyalty Reward Program.
Cardholders can earn points and redeem them for BONUS euros at participating stores. Below are the key details:
- Linked Account Requirement: You must link a current account in euros to the MultiPlusCard app.
- Reward Points Accumulation:
- 1 point for every €9 spent using a debit card.
- 1 point for every €5 spent using a credit card.
- Redemption Rate: 100 reward points = 1 BONUS euro for purchases at MultiPlusCard partner stores.
- Bonus Opportunities: Earn double BONUS euros using Zaba cards at MultiPlusCard program partners.
These benefits allow cardholders to maximize savings while making everyday purchases.
Customer Support and Contact Information
For any questions or assistance regarding the Zagrebačka Banka Visa Classic, customer support is available through multiple channels:
- Telephone: Call 01 3773 333 for direct assistance.
- Email: Reach out to zaba@unicreditgroup.zaba.hr with inquiries.
- Book an Appointment: Schedule a meeting through the bank’s official website for personalized support.
The Bottomline
Zagrebačka Banka Visa Classic offers a secure and convenient way to manage payments with flexible features and online access.
Ordering online is simple, allowing you to apply without visiting a branch.
Apply today through the bank’s official website and start enjoying the benefits of this credit card.
Disclaimer
The information provided about the Zagrebačka Banka Visa Classic is for general reference and may be subject to changes by the bank.
It is recommended to check the official Zagrebačka Banka website or contact customer support for the most up-to-date details on rates, fees, and terms.


