DSK Bank's Mastercard Standard offers secure transactions, flexible credit limits, and international acceptance.
Ordering the card is a straightforward process that can be completed online or at a branch.
This guide outlines the steps, requirements, and key details to help you apply efficiently.
Key Features of the DSK Bank Mastercard Standard
This card offers secure, flexible payments and broad acceptance. Designed for reliability, it includes these key features:
- Contactless Payments – Quick and secure transactions without inserting the card.
- International Acceptance – Usable worldwide at millions of locations.
- Online Shopping Security – Enhanced protection for internet transactions.
- Flexible Credit Limit – Adjustable based on financial profile and needs.
- Interest-Free Period – A grace period for purchases when paid in full.
- Mobile and Online Banking Access – Easy management of transactions and payments.
- Additional Perks – Possible discounts, travel insurance, or cashback offers.
Eligibility Requirements
Applicants must meet specific criteria to qualify for the card. These requirements ensure financial stability and responsible credit use.
Here’s what you need to apply:
- Applicants must be at least 18 years old.
- Only Bulgarian residents or individuals meeting DSK Bank's specific criteria are eligible.
- A steady source of income or proof of employment is required.
- A good credit history may be necessary for approval.
- Some applicants may need to have an existing account with DSK Bank.
Documents Needed
Submitting the correct documents is essential for a smooth application process. These documents help verify identity, income, and financial stability.
Below are the required documents:
- A valid national ID card or passport is required for identification.
- Proof of income, such as a salary slip, bank statement, or tax return, must be provided.
- Employment verification may be necessary for salaried applicants.
- Additional documents may be requested based on the applicant’s financial profile.

Step-by-Step Guide to Ordering the Card
Applying for the DSK Bank Mastercard Standard can be done online or in person.
The process is straightforward and requires completing a form, submitting documents, and waiting for approval. Follow these steps to apply:
Online Application
- Visit the official DSK Bank website.
- Navigate to the credit cards section and select Mastercard Standard.
- Fill out the online application form with personal and financial details.
- Upload the required documents for verification.
- Apply and wait for confirmation.
In-Person Application
- Visit the nearest DSK Bank branch.
- Speak with a bank representative about applying for the card.
- Complete the required application form.
- Provide the necessary identification and financial documents.
- Apply and receive further instructions on the approval process.
Application Processing and Approval
After applying, the bank reviews the provided information to determine eligibility.
The approval process involves verification checks and financial assessments. Here’s what to expect:
- Processing Time – Applications are typically reviewed within a few business days, but processing times may vary.
- Document Verification – The bank verifies identity, income, and credit history based on the submitted documents.
- Credit Assessment – A creditworthiness check determines the applicant’s ability to manage the card responsibly.
- Additional Requirements – The bank may request further documents or clarification if needed.
- Approval Notification – Applicants receive a notification via email, SMS, or phone call regarding the status of their application.
- Next Steps – If approved, instructions are provided on how to receive and activate the card. If declined, the bank may offer guidance on reapplying in the future.
Receiving and Activating the Card
Once the application is approved, the next step is to receive and activate the DSK Bank Mastercard Standard.
The bank provides different delivery options and activation methods for security and convenience. Follow these steps:
- Card Delivery – The card can be collected at a DSK Bank branch or delivered to the registered address.
- Identity Verification – Upon receiving the card, identification may be required for security purposes.
- Activation Process – The card can be activated through DSK Bank's online banking platform, mobile app, or by calling customer service.
- Setting the PIN – A secure PIN must be set up at an ATM or through the bank’s digital services.
- Online Banking Registration – Enrolling in online or mobile banking allows easy management of the card, payments, and transaction tracking.
- First Transaction – A purchase or ATM withdrawal may be required to activate contactless payment features fully.
Interest Rates and Fees
DSK Bank offers the Mastercard Standard credit card in Bulgaria and provides a range of financial services to meet diverse customer needs.
Below is a detailed overview of the interest rates and fees associated with this card:
Interest Rates:
- Annual Percentage Rate (APR): The Mastercard Standard APR varies by customer and is not publicly disclosed.
Fees:
Annual Fee: The annual fee for the Mastercard Standard is not specified in the available information.
Cash Withdrawals:
- From DSK Bank ATMs in Bulgaria: 0.15% of the withdrawal amount, with a minimum fee of BGN 0.30
- From Other Banks' ATMs in Bulgaria and EEA Countries: 0.20% of the withdrawal amount, with a minimum fee of BGN 1.50
- From ATMs in Non-EEA Countries: BGN 5 plus 1.50% of the withdrawal amount
Cash Back at POS Terminals:
- In Bulgaria or Abroad: BGN 0.39, EUR 0.20, or USD 0.30 per transaction
Balance Inquiry Fees:
- At DSK Bank ATMs: BGN 0.60
- At Other Institutions' ATMs: BGN 1.56
- At ATMs Abroad: BGN 1.56
Money Transfers:
- In BGN: BGN 1 plus 1% of the transfer amount
- In EUR: EUR 0.51 plus 1% of the transfer amount
- In USD: USD 0.57 plus 1% of the transfer amount
Cash Deposits via DSK Bank ATMs: BGN 0.20, EUR 0.10, or USD 0.14 per deposit
Additional Information:
- Reissuance of Card: BGN 5.87, EUR 3.00, or USD 3.50 for re-issuance due to loss, theft, forgotten PIN, or at the customer's request.
- Express Card Replacement Abroad: BGN 215.14, EUR 110, or USD 150.
- Unjustified Disputed Transaction: BGN 15.66, EUR 8, or USD 10.
Tips for Using the Card Effectively
Managing the card wisely can help avoid unnecessary fees and maximize its benefits.
Responsible usage ensures financial stability and security. Here are some essential tips:
- Pay the Balance on Time – Avoid late fees and interest by making timely payments.
- Use the Interest-Free Period – Take advantage of the grace period to avoid extra charges.
- Monitor Transactions Regularly – Check statements and online banking to track spending and detect unauthorized activity.
- Set a Budget – Use the card within a planned budget to prevent overspending.
- Enable Security Features – Activate SMS and online banking notifications for added protection.
- Avoid Cash Advances – Withdrawals from ATMs often have high fees and interest rates.
- Keep Credit Utilization Low – Using a small percentage of the available credit helps maintain a good credit score.
- Report Lost or Stolen Cards Immediately – Contact DSK Bank customer service to block the card and request a replacement.
Customer Support and Contact Information
The bank provides multiple support channels for any questions or assistance regarding the DSK Bank Mastercard Standard.
Customers can reach out for help with applications, card activation, lost or stolen cards, and general inquiries. Below are the official contact details:
- Phone Support – Call 0700 10 375 or *2375 for customer service assistance.
- Email Support – Send inquiries to call_center@dskbank.bg for non-urgent matters.
The Bottomline
The DSK Bank Mastercard Standard offers everyday transactions flexibility, security, and convenience.
Applying for the card is simple, whether online or at a branch.
Take the next step and order your card today to start enjoying its benefits.
Disclaimer
The information provided is for general guidance and may be subject to changes by DSK Bank.
Applicants should review the latest terms, fees, and conditions on the official DSK Bank website or consult a bank representative before applying.


